1. Introduction
Welcome to bat22. We understand that sharing personal information online can feel uncertain — where is my data going, who can see it, how safe is it? This privacy policy is written to answer those questions directly.
Bat22 is a trusted online gaming and Sports Betting platform built with Bangladeshi players in mind. Our privacy policy follows international standards, and protecting your data is our top priority.
By using this page, you can learn in detail what information we collect when you join bat22's website and mobile platform, why we collect it, how we protect it, and what rights you have over your data.
This Privacy Policy was last updated on January 2026- Updated. By continuing to use bat22's services, you are considered to have agreed to this policy.
2. What Information We Collect
Bat22 collects only the information needed to provide its services — nothing more, nothing unnecessary.
Information collected at registration:
- Full name & date of birth (for age verification)
- Email address and mobile number
- Username & password (stored in encrypted form)
- Country and city of residence
- Preferred currency (BDT)
For identity verification (KYC):
- National ID (NID) or passport copy
- Proof of address with a recent photo (utility bill, etc.)
- Proof of payment method ownership
Automatically Collected Information:
- IP address and device information
- Browser type & operating system
- Activity logs on the platform (login times, game history)
- Data Collected via Cookies & Web Beacons
- Transaction history & financial activity
Bat22 never collects your bank account password, PIN, or full card number. All payment processing is handled entirely through secure third-party gateways.
3. How Your Information Is Used
Bat22 uses your information only for specific, legitimate purposes. Below is a full list of how we use your data:
| Purpose of Use | What Data Is Used | Legal basis |
|---|---|---|
| Account creation and management | Name, email, password | Contract Fulfillment |
| Identity Verification (KYC/AML) | NID, photo, address | Legal obligation |
| Payment Processing | Financial information and transaction logs | Contract Fulfillment |
| Customer Support | Contact details, description of the issue | Legitimate Interest |
| Security & Fraud Prevention | IP, device, and activity logs | Legitimate Interest |
| Relevant Offers & Promotions | Game preferences, activity history | Consent |
We never sell or rent your data to third parties. This is an absolute and non-negotiable policy at bat22.
4. Data Sharing Policy
Bat22 shares your personal information with third parties only in the following circumstances:
Shared in limited circumstances:
- Payment Processor: Minimum information required to complete transactions
- Identity Verification Services: For KYC processing
- Law enforcement: In response to legal orders or investigations
- Regulatory Authority: To fulfil licensing requirements
- Technology Service Providers: For platform operations (under strict confidentiality agreements)
Bat22 never shares your information with advertisers, marketing companies, or any other party for commercial purposes.
5. Cookies Policy
Bat22 uses cookies on its website to make your browsing experience smoother and more personalized. Cookies are small files stored in your browser.
Types of cookies we use:
- Essential cookies: Required for login sessions & security — these cannot be disabled
- Functional Cookies: To remember your language and preferences
- Analytics Cookies: To monitor site performance (anonymised)
- Performance Cookies: To track page load times and errors
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features of the site to stop working properly.
6. Data Security Measures
Bat22 uses industry-leading technology and practices to keep your data secure. Below is a full overview of our security measures:
- Across all data transfers 256-bit SSL/TLS Encryption Usage
- Password bcrypt hashing- Saved via — plain-text passwords are never stored
- Two-Factor Authentication (2FA) Benefits available on all accounts
- Regular Security Audit & Penetration Testing
- To detect suspicious logins or activity Real-Time Monitoring
- Data Server Firewall & anti-DDoS protection- Operated with
- Least-privilege access policy — only authorised staff can access the information they need
Your responsibility: Keep your account password strong, never share it with anyone, and contact us immediately if you notice anything suspicious.
7. Your Data Rights
Bat22 believes every user should have full control over their own data. We support the following rights:
- Access: The right to know what information we hold about you
- Right to Rectification: Right to correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your data under certain circumstances
- Right to Restrict Processing: Request to restrict data processing in certain cases
- Right to Portability: Right to receive your data in a readable format
- Right to object: Right to object to the use of your data for specific purposes
To exercise any of these rights, contact our support team. Requests are typically processed within 30 days.
8. Data Retention Period
Bat22 does not retain your data longer than necessary. Different retention periods apply depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Core account information | 5 years after account closure | Legal obligation |
| Financial transaction records | 7 Years | AML regulatory claims |
| KYC documents | 5 years after the end of the relationship | Regulatory Requirements |
| Customer Support Contact | 3 Years | Dispute Resolution |
| Marketing Preferences | Until consent is withdrawn | Consent-Based |
| Cookies Data | Up to 13 months | For analytics purposes |
9. Third-Party Services
Bat22 works with trusted third-party services to operate its platform. Each service provider is bound by a strict Data Processing Agreement (DPA).
- Payment Gateway: bKash, Nagad, Rocket, and international card processors
- Game Software Providers: Licensed Gaming Company
- KYC verification service: Authorized identity verification platform
- Cloud Infrastructure: Certified Data Centre Services
- Analytics: Anonymized user behavior analysis
These service providers may only access the information necessary to deliver their designated services and are not permitted to use your data for any other purpose.
Third-party websites and apps have their own privacy policies. bat22 is not responsible for those policies, so we recommend reading them before using any such services.
10. Protection of Minors
Bat22 is an adult gaming platform. We do not collect or process information from minors (under 18).
- Age verification is mandatory at registration
- Date of birth is verified during the KYC process
- Accounts are immediately suspended if a user is suspected to be a minor
- Use of parental control tools is encouraged
If you are aware that a minor is using bat22, please notify our support team immediately. For more information, visit our Responsible Gaming View the page.
Anyone under the age of 18 found using bat22 will have their account terminated and all deposited funds returned.
11. Changes to the Privacy Policy
Bat22 may update this privacy policy from time to time. If any significant changes are made, we will notify you:
- A notice will be sent to your registered email address
- Update notifications will be shown upon logging in to the platform
- The date of the latest update will be shown at the top of the page
- Re-consent will be obtained for major changes
Continued use of bat22 after any changes takes effect constitutes your acceptance of the updated policy. If you object to the changes, you may request to close your account.
12. Contact
For any privacy-related questions, requests, or complaints, please contact our dedicated Privacy Team:
Our privacy commitment
Six core principles bat22 follows to protect your information
End-to-End Encryption
Every data transfer is secured with 256-bit SSL. No hacker or third party can intercept your information in transit.
No Data Selling
Bat22 never sells your personal information to advertisers or third parties. This is our strictest rule.
Your control
You can request to view, correct, or delete your information at any time. Full control stays in your hands.
Regular Security Audits
Independent security experts regularly audit bat22's systems to ensure your data remains protected at all times.
Minimal Data Collection
We collect only the minimum information necessary to provide our services. No additional data is requested.
Licensed Platform
Bat22 operates under an international gaming license, which requires us to uphold strict data protection standards.
Frequently Asked Questions (FAQ)
Answers to the Most Frequently Asked Questions About Our Privacy Policy
Your privacy is our responsibility
Join bat22 and enjoy your favorite games in a fully secure and transparent environment. Your data is protected, your experience uninterrupted.